Terms & Conditions

Legal Agreement

Effective Date: June 2026

1. Agreement to Terms

By downloading, accessing, or using the Kushi Cabs application, you agree to be bound by these Terms & Conditions. If you disagree with any part, do not use the application.

2. User Eligibility

  • Must be at least 18 years old
  • Must be a valid resident of India
  • Must possess a valid government-issued ID
  • Must comply with all local, state, and national laws
  • Drivers must have valid driving licenses
  • Vendors must be registered business entities

3. Account Registration

  • You are responsible for maintaining confidentiality of your OTP and credentials
  • You agree to provide accurate and complete information
  • You are responsible for all activities under your account
  • You must immediately notify us of any unauthorized access
  • One account per person (duplicate accounts will be terminated)

4. User Responsibilities

As a user, you agree to:

  • Use the application lawfully and ethically
  • Not harass, threaten, or abuse other users
  • Not engage in fraudulent activities
  • Comply with all traffic and safety laws
  • Maintain vehicle and document compliance
  • Report unsafe behavior or conditions
  • Accept trips in good faith

5. Payment Terms

  • All payments processed through Razorpay
  • Fares calculated based on distance, time, and vehicle type
  • Commission structure set by super admin
  • No cash payments for record transparency
  • Wallet system for balance management
  • Refunds processed per Refund Policy

6. Liability Limitations

  • Kushi Cabs is not responsible for accidents, injuries, or damages during trips
  • Users waive liability for third-party service providers
  • Company not liable for lost items or damage to property
  • Insurance responsibility of vehicle owner/driver
  • Force majeure events (natural disasters, pandemics) exempt company
  • Maximum liability capped at transaction amount

7. Suspension and Termination

Kushi Cabs reserves the right to:

  • Suspend accounts for policy violations
  • Terminate accounts for repeated violations
  • Block users for safety concerns
  • Delete accounts per user request
  • Withhold earnings during investigation
  • Permanent ban from platform if necessary

8. Dispute Resolution

  • Disputes will be resolved through arbitration
  • Governed by: Laws of India
  • All disputes must be filed within 1 year

9. Contact Information

Email: support@kushicabs.com

Phone: +91 7760322345

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