Terms & Conditions
Legal Agreement
Effective Date: June 2026
1. Agreement to Terms
By downloading, accessing, or using the Kushi Cabs application, you agree to be bound by these Terms & Conditions. If you disagree with any part, do not use the application.
2. User Eligibility
- Must be at least 18 years old
- Must be a valid resident of India
- Must possess a valid government-issued ID
- Must comply with all local, state, and national laws
- Drivers must have valid driving licenses
- Vendors must be registered business entities
3. Account Registration
- You are responsible for maintaining confidentiality of your OTP and credentials
- You agree to provide accurate and complete information
- You are responsible for all activities under your account
- You must immediately notify us of any unauthorized access
- One account per person (duplicate accounts will be terminated)
4. User Responsibilities
As a user, you agree to:
- Use the application lawfully and ethically
- Not harass, threaten, or abuse other users
- Not engage in fraudulent activities
- Comply with all traffic and safety laws
- Maintain vehicle and document compliance
- Report unsafe behavior or conditions
- Accept trips in good faith
5. Payment Terms
- All payments processed through Razorpay
- Fares calculated based on distance, time, and vehicle type
- Commission structure set by super admin
- No cash payments for record transparency
- Wallet system for balance management
- Refunds processed per Refund Policy
6. Liability Limitations
- Kushi Cabs is not responsible for accidents, injuries, or damages during trips
- Users waive liability for third-party service providers
- Company not liable for lost items or damage to property
- Insurance responsibility of vehicle owner/driver
- Force majeure events (natural disasters, pandemics) exempt company
- Maximum liability capped at transaction amount
7. Suspension and Termination
Kushi Cabs reserves the right to:
- Suspend accounts for policy violations
- Terminate accounts for repeated violations
- Block users for safety concerns
- Delete accounts per user request
- Withhold earnings during investigation
- Permanent ban from platform if necessary
8. Dispute Resolution
- Disputes will be resolved through arbitration
- Governed by: Laws of India
- All disputes must be filed within 1 year
9. Contact Information
Email: support@kushicabs.com
Phone: +91 7760322345