Privacy Policy

Data Protection & User Rights

Last Updated: June 2026 | Version 2.1

1. Introduction

Kushi Cabs ("Company," "we," "us," or "our") operates a mobile application platform dedicated to providing seamless mobility solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

Important: By using Kushi Cabs, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices as described herein.

2. Information We Collect

A. Personal Information You Provide

  • Full name
  • Phone number
  • Address and location data
  • Government-issued ID details (Aadhar, PAN, Driver's License)
  • Bank account information
  • Vehicle registration details
  • Emergency contact information

B. Information Collected Automatically

  • GPS location data (with your permission)
  • Device information (device ID, OS, model)
  • App usage analytics
  • IP address and browser information
  • Camera/photo library access (for document uploads)
  • Payment transaction data

C. Information from Third Parties

  • Supabase authentication services
  • Google Maps services
  • Razorpay payment processor
  • STPL SMS services
  • Government verification APIs

3. How We Use Your Information

We use your information for the following purposes:

  • Process and verify your account
  • Provide ride-sharing and mobility services
  • Calculate fares and process payments
  • Send notifications and updates
  • Improve app functionality and user experience
  • Comply with legal obligations
  • Prevent fraud and enhance security
  • Analyze trends and usage patterns
  • Customer support and issue resolution
  • Emergency services coordination

4. Data Security

We implement comprehensive security measures to protect your data:

  • End-to-end encryption for sensitive data
  • Secure authentication via OTP
  • Role-based access control
  • Regular security audits
  • Compliance with data protection standards
  • Secure storage on Supabase servers
  • Document encryption at rest
Note: While we maintain security measures, no system is 100% secure. You use the service at your own risk.

5. Your Rights (Google Play Store Compliance)

You have the following rights regarding your personal data:

✓ Right to Access

You can request all your personal data that we hold. Contact us at kushicabs77@gmail.com.

✓ Right to Correction

You can update or correct your information through the app settings or by contacting support.

✓ Right to Deletion (Delete Account)

You can permanently delete your account and associated data at any time. This is a key requirement for Google Play Store compliance. You can delete your account:

  • Through the app: Settings → Delete Account
  • Via email: kushicabs77@gmail.com with deletion request
  • Data is permanently removed within 30 days
  • Transaction records retained for 7 years for legal compliance
  • See Account Deletion Page for more details

✓ Right to Data Portability

You can request an export of your data in a portable format.

✓ Right to Opt-Out

You can unsubscribe from marketing communications or disable location services anytime.

✓ Right to Withdraw Consent

You can remove or revoke permissions for location tracking, camera access, or other services.

To Exercise Your Rights: Contact our Data Protection Officer at kushicabs77@gmail.com with your request. We will respond within 30 days.

6. Data Retention

Data Type Retention Period
Active user data Retained while account is active
Deleted account data Permanently removed within 30 days
Transaction records Retained for 7 years (legal compliance)
Location history Retained for 90 days
Analytics data Retained for 12 months (anonymized)

7. Third-Party Services

We use the following third-party services. Each has its own privacy policy, and we are not responsible for their practices:

  • Supabase: Cloud database and authentication (supabase.com/privacy)
  • Google Maps: Location and navigation services (google.com/policies/privacy/)
  • Razorpay: Payment processing (razorpay.com/privacy)
  • STPL: SMS and OTP services

8. Children's Privacy

Our application is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data immediately and notify the parent/guardian.

9. International Data Transfers

Your data may be transferred to, stored in, and processed in countries other than India. By using our application, you consent to such international transfers and processing of your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via:

  • App notification
  • Email to registered address
  • Update to this page with new "Last Updated" date

Continued use of the application after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

Data Protection Officer

Email: kushicabs77@gmail.com

Phone: +91 7760322345

Response Time: Within 30 days

Privacy Team

Email: privacy@kushicabs.com

Available: 24/7

Support Team

Email: support@kushicabs.com

In-App Chat: Available 24/7

Delete Account

Visit: Account Deletion Page

Or email: kushicabs77@gmail.com with subject "Account Deletion Request"

Google Play Store & Legal Compliance

This Privacy Policy complies with:

  • ✓ Google Play Store Developer Policy
  • ✓ GDPR (General Data Protection Regulation)
  • ✓ India's Information Technology Act, 2000
  • ✓ Reserve Bank of India Guidelines
  • ✓ Consumer Protection Act, 2019
  • ✓ WCAG 2.1 Accessibility Standards

Last Updated: June 2026 | Version: 2.1 | Language: English (India)
WCAG 2.1 Compliant | Google Play Store Verified

Back to Home Delete My Account