Privacy Policy
Data Protection & User Rights
Last Updated: June 2026 | Version 2.1
Table of Contents
1. Introduction
Kushi Cabs ("Company," "we," "us," or "our") operates a mobile application platform dedicated to providing seamless mobility solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
2. Information We Collect
A. Personal Information You Provide
- Full name
- Phone number
- Address and location data
- Government-issued ID details (Aadhar, PAN, Driver's License)
- Bank account information
- Vehicle registration details
- Emergency contact information
B. Information Collected Automatically
- GPS location data (with your permission)
- Device information (device ID, OS, model)
- App usage analytics
- IP address and browser information
- Camera/photo library access (for document uploads)
- Payment transaction data
C. Information from Third Parties
- Supabase authentication services
- Google Maps services
- Razorpay payment processor
- STPL SMS services
- Government verification APIs
3. How We Use Your Information
We use your information for the following purposes:
- Process and verify your account
- Provide ride-sharing and mobility services
- Calculate fares and process payments
- Send notifications and updates
- Improve app functionality and user experience
- Comply with legal obligations
- Prevent fraud and enhance security
- Analyze trends and usage patterns
- Customer support and issue resolution
- Emergency services coordination
4. Data Security
We implement comprehensive security measures to protect your data:
- End-to-end encryption for sensitive data
- Secure authentication via OTP
- Role-based access control
- Regular security audits
- Compliance with data protection standards
- Secure storage on Supabase servers
- Document encryption at rest
5. Your Rights (Google Play Store Compliance)
You have the following rights regarding your personal data:
✓ Right to Access
You can request all your personal data that we hold. Contact us at kushicabs77@gmail.com.
✓ Right to Correction
You can update or correct your information through the app settings or by contacting support.
✓ Right to Deletion (Delete Account)
You can permanently delete your account and associated data at any time. This is a key requirement for Google Play Store compliance. You can delete your account:
- Through the app: Settings → Delete Account
- Via email: kushicabs77@gmail.com with deletion request
- Data is permanently removed within 30 days
- Transaction records retained for 7 years for legal compliance
- See Account Deletion Page for more details
✓ Right to Data Portability
You can request an export of your data in a portable format.
✓ Right to Opt-Out
You can unsubscribe from marketing communications or disable location services anytime.
✓ Right to Withdraw Consent
You can remove or revoke permissions for location tracking, camera access, or other services.
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Active user data | Retained while account is active |
| Deleted account data | Permanently removed within 30 days |
| Transaction records | Retained for 7 years (legal compliance) |
| Location history | Retained for 90 days |
| Analytics data | Retained for 12 months (anonymized) |
7. Third-Party Services
We use the following third-party services. Each has its own privacy policy, and we are not responsible for their practices:
- Supabase: Cloud database and authentication (supabase.com/privacy)
- Google Maps: Location and navigation services (google.com/policies/privacy/)
- Razorpay: Payment processing (razorpay.com/privacy)
- STPL: SMS and OTP services
8. Children's Privacy
9. International Data Transfers
Your data may be transferred to, stored in, and processed in countries other than India. By using our application, you consent to such international transfers and processing of your data in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via:
- App notification
- Email to registered address
- Update to this page with new "Last Updated" date
Continued use of the application after changes constitutes acceptance of the updated policy.
11. Contact Information
If you have questions about this Privacy Policy or your data, please contact:
Data Protection Officer
Email: kushicabs77@gmail.com
Phone: +91 7760322345
Response Time: Within 30 days
Privacy Team
Email: privacy@kushicabs.com
Available: 24/7
Support Team
Email: support@kushicabs.com
In-App Chat: Available 24/7
Delete Account
Visit: Account Deletion Page
Or email: kushicabs77@gmail.com with subject "Account Deletion Request"
Google Play Store & Legal Compliance
This Privacy Policy complies with:
- ✓ Google Play Store Developer Policy
- ✓ GDPR (General Data Protection Regulation)
- ✓ India's Information Technology Act, 2000
- ✓ Reserve Bank of India Guidelines
- ✓ Consumer Protection Act, 2019
- ✓ WCAG 2.1 Accessibility Standards
Last Updated: June 2026 | Version: 2.1 |
Language: English (India)
WCAG 2.1 Compliant | Google Play Store Verified